Legal Information.

Terms & Conditions

Wyrallah Holdings Pty Ltd trading as Printhie Wines.

Refund and return policy

Should Printhie Wines send you incorrect, damaged or defective goods, you may return them to Printhie Wines, 489 Yuranigh Road, Molong NSW 2866 within 30 days of purchase for a full refund or replacement. Printhie Wines will cover the cost of returning the goods should it be deemed you have received incorrect, damaged or defective goods.

Refunds and replacements will be processed or delivered with 2 working weeks from receipt of the returned goods to Printhie Wines.

To request a refund or replacement you must report the incorrect, damaged or defective goods received to Printhie Wines by phone (02)6366 8422 or email winery@printhiewines.com.au within 30 days of purchase.

Shipping

Printhie Wines will accept orders from anywhere in Australia.

Shipping is charged at $9.50 per half or whole dozen order Australia wide.

ABN 21 582 164 432

Privacy Policy

Introduction

Printhie Wines and our transaction service provider Direct Payment Solutions (hereinafter collectively referred to as Printhie) is committed to protecting your privacy as an Internet user whenever you buy goods or services. Printhie recognizes its responsibility to keep confidential at all times any information which Printhie acquires in connection with such a transaction. Printhie protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. Please note however; Printhie’s responsibility is limited to protection by Printhie of information which Printhie obtains.

Collection of Information

To enable Printhie to provide secure payment facilities it will typically acquire information which may include the Cardholder's name, credit card number (with the expiry date) and billing address.

Use and Disclosure of Information

Printhie uses the information to obtain authorization of the transaction from the Issuing bank of the credit card and Printhie's bank and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to Printhie to allow Printhie to arrange delivery of goods and to process refunds. Printhie will never disclose this information to third-parties.

Security

Printhie is committed to data security. Printhie uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, Printhie stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When Printhie transmits sensitive information (such as a credit card numbers), Printhie protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. Printhie is a level 1 certified PCI-DSS compliant provider:

PCI-DSS

"PCI-DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements."

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